Terms & conditions

PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.

Welcome to our website. By continuing to browse and use this website, you agree to comply with and be bound by the following Terms & Conditions of use, which, together with our Privacy Policy and Disclaimer, govern Phoenix Screenprinting's relationship with you in relation to this website and its services.

For the purposes of these Terms & Conditions, "Us," "Our," and "We" refer to Phoenix Screenprinting, and "You" and "Your" refer to you, the client, visitor, website user, or person using our website.

1. AMENDMENT OF TERMS

1.1 Right to Amend: We reserve the right to amend, modify, or update these Terms & Conditions at any time without prior notice.
1.2 Notification of Changes: Significant changes will be highlighted where possible. Continued use of the website after any amendments constitutes your acceptance of the updated terms.

2. LIMITATION OF LIABILITY

2.1 No Guarantees: We do not guarantee that the website will be free of errors, uninterrupted, or free of harmful components such as viruses.
2.2 Risk of Use: Your use of the website and reliance on its contents is entirely at your own risk. We are not responsible for any loss or damage arising from errors, inaccuracies, or omissions on the site.
2.3 Exclusions: To the fullest extent permitted by law, we exclude liability for any indirect, incidental, or consequential damages resulting from the use of our website or services.

3. COMPETITION AND CONSUMER ACT

3.1 Consumer Guarantees: Our goods and services come with guarantees under the Australian Consumer Law, which cannot be excluded, restricted, or modified.
3.2 Limitation of Remedies: In case of a breach of a consumer guarantee, our liability is limited to the replacement of goods, resupply of services, or payment of the costs to do so.

4. DELIVERY OF GOODS

4.1 Physical Goods: Physical goods may be delivered via Australia Post or other courier companies. Delivery times are estimates only and may vary.
4.2 Digital Goods: Digital goods are delivered immediately unless technical issues arise.
4.3 Unattended Delivery: If delivery is requested to an unattended address, we are not liable for any subsequent loss or damage.

5. RETURNS AND REFUNDS

5.1 Eligibility: Returns and refunds are handled in accordance with Australian Consumer Protection legislation.
5.2 Damaged or Defective Goods: Goods must be inspected upon delivery, and any issues reported within 14 days.
5.3 Refund Requirements: Refunds are subject to goods being returned in full. Partial refunds may apply depending on circumstances.

6. LINKS TO OTHER WEBSITES

6.1 External Links: Links to third-party websites are provided for convenience only. We are not responsible for their content, accuracy, or availability.
6.2 No Endorsement: Inclusion of third-party links does not imply endorsement or recommendation.

7. COPYRIGHT, TRADEMARK, AND USE RESTRICTIONS

7.1 Ownership: This website and its contents, including but not limited to text, design, graphics, and trademarks, are owned or licensed by us.
7.2 Prohibited Use: You may not reproduce, republish, or distribute content from this website without prior written consent.
7.3 Permitted Use: You may print or download content for personal, non-commercial use only, provided the website is acknowledged as the source.

8. YOUR RESPONSIBILITIES

8.1 Proof Approval: You are responsible for verifying all details in proofs before approval, including layout, spelling, and colour.
8.2 Artwork: Supplied artwork must not infringe any third-party intellectual property rights. You are responsible for obtaining necessary permissions.
8.3 Accuracy of Information: You must provide accurate delivery and personal information to ensure correct processing of your orders.

9. EXCLUSION OF COMPETITORS

9.1 Competitor Prohibition: Competitors are not permitted to use this website or its contents for commercial purposes. Any breach of this term will result in liability for damages and profits made from unauthorised use.

10. DISCLAIMER

10.1 General Disclaimer: We endeavour to provide accurate and reliable information but make no warranties regarding its completeness or suitability.
10.2 Third-Party Content: We accept no responsibility for third-party content, links, or advertisements displayed on our website.

11. JURISDICTION

11.1 Applicable Law: These Terms & Conditions are governed by the laws of Victoria, Australia.
11.2 Resolution of Disputes: Any disputes must be resolved in the courts of Victoria.